Concentrix call center to add 120 more employees in Chattanooga

Staff photo by Mike Pare / Concentrix, which operates a Chattanooga call center on Brainerd Road, plans to hire more workers in the city.
Staff photo by Mike Pare / Concentrix, which operates a Chattanooga call center on Brainerd Road, plans to hire more workers in the city.

A company that operates a call center in Chattanooga plans to add 120 more employees in the second hiring wave in two months.

Concentrix last month unveiled plans for 60 new jobs in the city, and the latest plans will put the company's employee headcount at about 350, said spokeswoman Amanda Moore.

The jobs will be customer and technical support posts, including work-at-home opportunities, she said.

"We work with our clients daily and adjust as an organization to support their business needs," Moore said. "We also continue to adapt to the needs of prospective candidates, meeting them where they are, inviting them to get to know us and to learn about Concentrix."

She declined to talk about the company's clients, saying Concentrix has confidentiality agreements with them. It has clients in industries such as technology, consumer electronics, retail, travel, ecommerce, banking, financial services, insurance, health care and the public sector.

The company, which has its Chattanooga operations at Eastgate Town Center on Brainerd Road, plans to fill the new jobs over the few months, Moore said. She said Concentrix offers paid training and a package of benefits including medical, dental, vision and 401K along with paid time off and holiday pay in the first year of employment.

Jobs can be found at careers.concentrix.com.

The new jobs are the second announcement by a company in Chattanooga within a couple of months.

In June, Brisbane, Australia-based Novonix, which develops and commercializes material for the lithium-ion battery market, said it planned to create nearly 300 jobs in Chattanooga as that business taps into the growing electric vehicle sector.

Danny Deas, chief operating officer of Novonix subsidiary PureGraphite, added that the city is "high on the list" for another planned new factory where it would hire 1,000 workers.

He said PureGraphite already has a smaller operation in Lookout Valley and intends to start work this year on retrofitting the former 400,000-square-foot Alstom plant on Riverfront Parkway where the company expects to create the 300 jobs.

The company recently raised $150 million from energy giant Phillips 66 to help finance the 1,000-person factory, Deas said.

Contact Mike Pare at mpare@timesfreepress.com or 423-757-6318.

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